What our customers say:
Nigel and Jennifer Nicol
We are writing to express how delighted we were with the service you and your team provided us. We were so fortunate to walk through your door!
From the very first moment you met with us and the personal, heartening manner with which you enthused us into the project, right through from Adam’s design to the removal of the old kitchen and the fitting of the new one was a happy revelation to us. Why? – Well, it was like having the job done by a bunch of professional ‘mates’. There was no formality and the whole approach was ‘what would you like – we can do it’ – and you did!
We have never; ever, experienced a project involving this range of tradesmen where we did not have some unhappiness along the line until your team turned up. The whole process was enjoyable and made the finished product such a delight not just because of the appearance, but also the care that had gone into it.
After yourself, there was Adam – quietly advising and never irritated when some fiddly change had to be made to the design at our request.
Then came Bill! – working with a huge grin and incredible speed and energy, yet attending to detail. There was the day he turned up unexpectedly to fix the mounting plate of a power point but also took the time to carefully sand the corners of the kickboards – ‘just to finish it right’! Then another when you sent him along to fix the window architrave left unfinished by the window installer (a job we had done prior to your arrival). If we had any apprehension, it soon dissipated when we saw Bill’s car roll up the driveway! How much he got domino in so little time was quite unbelievable.
The electricians asked us a few questions, made some suggestions and the jobs were done with no chatter. The best electricians we have had. Damien, the plumber. made short work of his tasks – fitting the appliances and cheerfully making suggestions for some other jobs in the house. Trevor, the plasterer, patiently went about his task, repairing walls and working around the other guys and did a super job all while the neighbour’s cat ate his slice of cake! Sylvester, the tiler, debatably had the fiddliest job – having to cut out old floor tiles and replace them exactly, apart from the super job of tiling the walls to make them look like new.
The end result is that it is a different home. Quite obviously, we are delighted and certainly endorse the fact that you have achieved the steps to your commitment to excellence in both quality and service as presented on your website.
Renovating is a very daunting experience but Rochet Kitchens were fantastic. They have now renovated my kitchen, Laundry and now have made cabinets for my bathrooms (all matching). It is very rare this day and age to get quality work along with great customer service. I highly recommend this wonderful company.
I am so happy with our new kitchen! I would highly recommend Rochet kitchens to anybody looking for a beautiful new kitchen. Adam was absolutely fantastic to deal with initially in the planning stages and it felt like we were dealing with a friend ie- no hard sales pressure just good old fashioned customer service. The kitchen was fitted in the time frame promised and I must say the look and quality of it has exceeded my expectations. The installers were fantastic and took great care.
I really loved the whole experience of purchasing a kitchen with these guys, Barry the owner took the effort to come over and introduce himself and make sure everything went smoothly. Thanks Team Rochet for a lovely experience right from start to finish
– Goolge, Aug ’18
Adem Sadikay Urbis Electrical Pty Ltd.
Good morning Barry
Thank you for responding to the adjustments as quickly as you did. Both units look fantastic and we are very pleased with your service and team(Bill). We look forward to working with you again on another project soon and this time we will be managing the entire build from start to finish!
Sue (and Wayne) Peterken
I just wanted to let you know how thrilled we are with our new kitchen. it has brightened up the whole living area and looks like it was always meant to be there! The scullery is such a dream, with everything now behind doors.
We really appreciate how Rochet Kitchens oversaw the whole process right from Adam’s initial consultation through to the ‘stress free’ installation. You were very responsive to any concerns we had and took the time to explain the whole process to us.
Our friends are impressed and we’ve been very happy to recommend you.
Ross & Genevieve Mitchell
Dear Barry & Adam,
Thank you for our terrific new kitchen, we are absolutely thrilled with it. Thank you for your design, construction and management of the project, and especially for seeing things through, so promptly. Please pass on our thanks to your trades people, Bill, Michael, Damien, Trevor, Tim and Sylvester, they all did a good job and work in with each other so well. We would have no hesitation in recommending your service to anyone. Thank you.
James and Joyce Hayes
At last I have a really lovely kitchen. Many thanks to all at Rochet Kitchens. You did a really great job. The stove and glass splashbacks took some time but all worth waiting for. Your men certainly know their jobs.
Ian & Amanda
To Barry, Adam and the whole crew at Rochet Kitchens.
We would like to give you all a big thank you for the fantastic kitchen you built for us. The old kitchen removed and the new kitchen fully operational in just two weeks was unbelievable. Nothing was too much trouble for your team. The tradies were a great bunch of blokes that took pride in everything they did and with a smile. Again thank you all so much, our kitchen is a dream come true.
Di & Otto
To Barry & team,
Many thanks for my beautiful kitchen & great customer service. Otto & I will enjoy it for many years.
To dear Adam, Barry and all the staff who helped with my kitchen.
Monique and I felt Adam spent the time with us and didn’t rush us and he listened to what we wanted to achieve. It made it easy to get you to help with the other shelves too. I know on thing I wont change any plans again! Thank you for changing the sink around. In future if I need a kitchen or shelves I will be back. At the moment I am so sick of tradesmen and there messes! It’s nearly finished and I will have a new address!
Vicki & Paul Watson
Dear Barry & the boys at Rochet,
A huge thank you for the lovely job you made of our new kitchen. All the trades were prompt and efficient and everything went together smoothly. Your attention to detail was greatly appreciated and we love the finished result.
Thank you for your care and professionalism.
Geoff & Helene
To Adam, Barry & the team
Just a note to let you know how happy we are with our finished kitchen. Everything from the ease of planning, the friendly tradesmen and the two week turnaround was very impressive. We will certainly be recommending Rochet Kitchens to our friends and colleagues
Peter and Jean Carter
To all the Rochet staff,
With appreciation for the care and attention you all gave in the making of our new kitchen.
Bob and Julie Marks
Hi Barry and Team.
Firstly let me formally say how pleased Julie and I are with the result of the kitchen, both from a build point of view and also installation.Thanks to all the team from Adam’s design assistance, your measure, to the boys in the factory and their attention to detail and of course Bill and the other guys who worked at the house. I guess the best complement we can make is to happily recommend anyone to Rochet Kitchens.
Thanks again and best regards.
- Providing a desirable working environment to attract and maintain the most highly qualified and experience designers and cabinet makers
- Utilising the latest computer software and manufacturing equipment
- Ensuring personalised service throughout the process
- Selecting only the highest quality finishes and fittings
- Only contracting reliable, registered and experienced tradespeople to assist with installations.